Resources

Alabama Better Business Bureau

Offers a variety of consumer services, including consumer education materials; business reports; mediation and arbitration services; and information about charities and organizations that are seeking public donations.

Alabama Department of Human Resources (Adult Abuse Hotline)

Protects elderly and disabled adults from abuse, neglect, and exploitation and www.dhr.alabama.govprevents unnecessary institutionalization.

Alabama Department of Insurance

Regulates the insurance industry, providing consumer protection, promoting market stability, and enforcing fire safety standards and laws.

Alabama Department of Mental Health

Serves Alabamians with intellectual disabilities, mental illnesses, and substance use disorders.

Alabama Department of Public Health Nursing Home Complaint Assisted Living Complaint

Provides caring, high quality, and professional services for the improvement and protection of the public’s health

Alabama Department of Senior Services (ADSS)

Provides a wide array of services and programs to seniors and persons with disabilities of any age.

Alabama Disabilities Advocacy Program (ADAP)

Provides quality, legally based advocacy services to Alabamians with disabilities in order to protect, promote and expand their rights.

Alabama Securities Commission

Provides for licensing and regulation of securities broker-dealers, agents, investment advisors, investment advisor representatives, and financial planners. Call to verify proper registration of financial investments.

Area Agency on Aging

Serves as the focal point on aging to coordinate public and private resources to help foster independence and enhance the quality of life for seniors.

Attorney General’s Office – Consumer Protection Victim Assistance

Serves as legal counsel to Alabama’s state agencies, departments, and officers.

“Do Not Call” Registry

Register phone numbers to reduce telemarketing.

Legal Services Alabama

Statewide, non-profit organization that provides free legal aid and assistance to educate and empower Alabama’s low-income population.

Housing and Urban Development (HUD)

Provides strong, sustainable, inclusive communities and quality, affordable homes for all Americans.

National Center on Elder Abuse (NCEA) Eldercare Locator Service

Provides information and links to services on crimes against the elderly, including financial exploitation.

National Foundation for Credit Counseling

Assists with credit problems and creditors.

National Suicide Prevention Lifeline

Provides confidential suicide prevention to anyone in suicidal crisis or emotional distress.

The National Center for Victims of Crime

Provides national advocacy for victims of all crimes.

U.S. Federal Trade Commission (FTC)

Provides consumer protection related to abusive lending, truth in lending credit cards, identity theft, franchises, businesses, telemarking, funerals, and cemeteries.

U.S. Postal Service (USPS) Inspector General

Investigates identity theft involving the U.S. mail: if mail was stolen, mailing address was fraudulently changed, or mail was used in an identity theft scheme.

Senior Legal Assistance Program

Provides a statewide system of legal professionals who provide services for older adults with personal legal problems